SURGERY FACT SHEETS

My expectations were fully met when I went to see Mr Banwell for the first time and he went through very carefully what he would be doing and giving me a realistic prognosis which was what I wanted. He came over as a very thorough and caring person. The skin graft was a complete success and although quite a large area, it is exceptionally neat and gives me no concern. On two further occasions I noticed lumps in other areas, and on getting in touch, appointments were made and Paul removed them immediately, once again very neatly. The after care is also extremely important to me and I have never been disappointed. Luckily I don’t know anybody going through the same thing as me but I would have no reservations in telling them to go and see Paul, as his thoughtfulness and care and attention throughout is excellent, he treats you as an individual. I would also say that I consider him now to be a friend as well as a surgeon. Whenever I am on the phone making future appointments his staff are always friendly, helpful, cheerful and willing to chat, but if you need any reassurance at any time they’re there for you.

I went to see Mr Banwell to get reassurance about the moles and blemishes which have been steadily growing since I was a young adult. 30 years ago we were not aware of the dangers of the sun and burning on holiday way an annual ritual. Thankfully we are all now aware that the sun damage can cause skin cancer and the changes in my moles mean I have a precautionary approach, particularly as older family members have had tumours removed. Paul knows exactly what he was looking for and studied each and every mole methodically. The two he highlighted for treatment were two of the least innocuous (in my opinion) which surprised me. Clearly to the trained eye they needed removal. I have since had an excision of one and due to have photo dynamic therapy treatment for the small red mark on my nose later this year. Without seeing Paul, this minor irritation would have been left and could possibly have created problems later in life. I advocate regular checks for anyone with moles and skin blemishes. The technology now is so impressive and it makes absolutely sense to take full advantage of Paul’s expertise.

I felt upon meeting Mr Banwell that I was really comfortable dealing with him. He put me at ease with his friendly and professional approach. My overall experience was excellent, I can’t praise it enough. Mr Banwell was so patient with all my questions, he explained everything clearly, he is so friendly as well as professional and his admin team back up his service perfectly. You all turned a daunting experience in to a breeze. I would recommend you to everyone.

The results of the surgery were excellent. Four months after the surgery there is hardly any evidence of scarring. Mr Banwell was also very good at explaining the nature of the problem and the treatment.

You have changed my life!

You were very knowledgeable about every part of the procedure and that is why I chose you over any other surgeon/clinic. Nearly 5 years on and I am very pleased with the results of my operation and have had no problems and they look so natural and have built my confidence so much.