Lipoma removal

During the time I have been in the care of Paul and the team I have been treated extremely well and very professionally, I could not have asked for better care. Paul was extremely caring and considerate throughout this time and has put me at ease during any procedures that I have had carried out. I trust his judgement completely and recommended Paul to a close family member who had a similar problem.

I asked around and was told that Mr Banwell was the best in his field. I don’t know what my expectations were but the result was great, all my friends think my eyes look brighter and more open. I had no bruising which I was told I might have. Mr Banwell and his team excelled in making my life very easy for me, with arrangements and liaising with the hospital which didn’t always have my details correct, they were very helpful and answered all my questions, nothing was too much trouble. Mr Banwell put me at ease and I was not worried about the operation at all.

I am delighted to say that everything has settled down very well and my upper lids are looking extremely good. I would like to thank you for the tremendous care you have taken with me over the past 15 months.

The care was excellent both pre and post operatively. During my stay at the hospital I knew exactly what to expect and when, which was most reassuring. The outcome is exactly as I’d have hoped. My eyes look less heavy and it’s as if they have more space to open! I’d never heard of the procedure before seeing Mr Banwell but I knew that something needed doing, and I’m absolutely delighted with the results.

…thank you so much for your fantastic caring and positive attitude.

My expectations were fully met when I went to see Mr Banwell for the first time and he went through very carefully what he would be doing and giving me a realistic prognosis which was what I wanted. He came over as a very thorough and caring person. The skin graft was a complete success and although quite a large area, it is exceptionally neat and gives me no concern. On two further occasions I noticed lumps in other areas, and on getting in touch, appointments were made and Paul removed them immediately, once again very neatly. The after care is also extremely important to me and I have never been disappointed. Luckily I don’t know anybody going through the same thing as me but I would have no reservations in telling them to go and see Paul, as his thoughtfulness and care and attention throughout is excellent, he treats you as an individual. I would also say that I consider him now to be a friend as well as a surgeon. Whenever I am on the phone making future appointments his staff are always friendly, helpful, cheerful and willing to chat, but if you need any reassurance at any time they’re there for you.